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Customer service Tops again for T-Mobile

Under: Mobile Phones
Date: September 21st, 2009

Although T-Mobile’s 3G network is sparse and their indoor reception lacking, there is one thing we can be sure of T-Mobile USA always delivers.

It delivers constantly a high performance customer service. J D Power and Associates have released a second volume of their 2009 Wireless Sales Satisfaction Study and the results speak for themselves. T-Mobile USA top of the list as the nations most satisfying wireless carrier.

The survey was conducted from January 2009 and June 2009 on 8,637 wireless subscribers. They voted and gave T-Mobile USA the highest score in terms of friendliness and knowledge delivered by their staff. It also came top in relation to price and promotions. Source – intomobile.com

 

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