T-Mobile customers were having major problems yesterday in making calls; the main problems included disruptions impacting voice and data.
It seems there is a problem in its system where thousands of customers are experiencing outage through the T-Mobile network; customers were getting the “busy” message after every attempt.
Response teams have been trying to restore the service as quick as possible, T-Mobile is still working on restoring data to T-Mobile Sidekick users and this was a nightmare for those who have been without some and or nearly all of their information for a whole month.
Just so you know Cnet has had updates saying only 5 percent of customers are experiencing outages, and that the latest update reported at 10:50 p.m. PT says that it has restored voice and text/picture messaging services to customers who experienced outages and apologizing for the inconvenience.
Please let us know if you experienced any problems please in the comments area provided below.
Since the outage yesterday -when I open my phone it is either a blank screen or a lighted screen with nothing on it.
I spent 2 hours on the phone at the T-Mobile store talking with customer service.
They are telling me that it is my phone and just a “coincidence” that my phone isn’t working since the outage and have “assured” me that it is not broken becuase of the outage.
I am outraged because I now have to buy a new phone - with my own money - because they say that it is not T-mobile’s problem.
If I wasn’t under contract, I would change service carriers!
My wifes phone is not working (call out/receive), since the outage.