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BlackBerry Outage Sufferers to get Compensation Apps

If you are one of the BlackBerry faithful out there who has suffered from the recent BlackBerry outage issue, of which there are many, and were expecting a little cash compensation from Research In Motion for failing to deliver the service, it looks like you are right out of luck as RIM has other plans for compensating users.

According to the guys over at Slash Gear, by way of RIM, the company has now announced that BlackBerry outage sufferers will be compensated with free premium applications to the value of one hundred bucks.

The Canadian company is to offer the victims of the outage a bundle of twelve BlackBerry apps via BlackBerry App World over the coming weeks and will continue to be available until the 31st of December 2011.

RIM co-CEO Mike Lazaridis says, “We are grateful to our loyal BlackBerry customers for their patience. We have apologized to our customers and we will work tirelessly to restore their confidence. We are taking immediate and aggressive steps to help prevent something like this from happening again.”

Apparently current Enterprise customers will be offered a month of free tech support, while those customers that do not already have a tech support contract will be offered a 1 month trial of “BlackBerry Technical Support Services — Enhanced Support, free of charge.”

So, that bundle of compensation premium BlackBerry apps is as follows…SIMS 3 — Bejeweled – N. O.V.A — Texas Hold’em Poker 2 — Bubble Bash 2 — Photo Editor Ultimate — Shazam Encore — Vlingo Plus: Virtual Assistant — Nobex Radio Premium — DriveSafe.ly Pro — Drive Safe.ly Enterprise — and iSpeech Translator Pro.

So there you have it, the compensation apps pack for those people who suffered during the BlackBerry outage, but is this offer from Research In Motion enough to appease the anger of those BlackBerry customers, or will this latest outage see some of the BlackBerry faithful jumping ship in favour of iOS and Android?

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Comments

12 thoughts on “BlackBerry Outage Sufferers to get Compensation Apps”

  1. Reply
    Krish says:

    I’m a Blackberry Customer that has lost connection for the few days it was not working. My questions is HOW do I get these compensation apps, In my phone’s appworld it still asks for credit card / paypal details?

  2. I’ve never been one for alarm applications on my BlackBerry smartphone – I’ve had the same old alarm clock for almost a decade. Maybe that’s why it’s so easy to hit snooze or turn off.

  3. An
    “extremely critical issue” on the BlackBerry network caused the
    outage, Stephen Bates, RIM’s managing director in the U.K., told CNN’s
    Richard Quest. He added: “We’re putting all of our focus with all of our
    engineers and all of our network specialists on trying to understand the
    nature of why this backup system didn’t work as it should have …” I hope this won’t last long. 

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