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Discussing LG Optimus 3D ghost call problems

Under: LG, Mobile Phones
Date: February 20th, 2012

We wonder how many of you are owners of the LG Optimus 3D smartphone and opted to download the update to Android 2.3 Gingerbread? It appears that some users who’ve updated to the Gingerbread OS are now beset by ‘ghost call’ problems and we’d like to know if this issue has affected you.

Although the upgrade to Gingerbread for Optimus 3D users promised improvements such as quicker 3G connectivity, a new video editor and better video quality it seems that some users have gained an added extra from the update and that this addition is definitely not a bonus. What it comes down to is that some Optimus 3D running Gingerbread users are now missing calls because their units neither ring and to make matters worse, do not even give indications of a missed call.

This was brought to our attention by Phone Arena who tell how the XDA Developers forum discusses this issue and how it could be caused by a faulty baseband. Flashing a different version may well get things back to normal or heading back to Android Froyo but this is pretty frustrating for those who want to make the most of their smartphones and the latest OS available for them. Other possible solutions include performing a complete wipe several times or using software to force the CPU to run constantly at 600MHz or more but not all users have found these moves worked for them. You can see a video below this story about this ghost call problem on the Optimus 3D from a user who’s had the problem after the Gingerbread update themselves.

Apparently LG has been made aware of this ‘ghost call’ problem but no official patch has been made available yet. We’d really like to hear from you if you’ve upgraded to Gingerbread on your Optimus 3D. Has everything worked smoothly for you or have you noticed any problems, ghost calls or otherwise? Why not let us know by sending us your comments below.

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Read More About: LG Optimus 3D, problems

disappointed_LG_user

I had a lot of problems with ghost calls after update to GB. After a few days on GB I went back to Froyo and the problem dissapered. A have send a few emails to LG support in UK and their final answer was that the problem must be in network operator in my country(slovenia) and that I must be the only person with ghost call problem in the world!

Wparadza

Wayne in Canada having the same ghost call/ sms problem will never get or recommend an lg product to anyone ever. Poor customer service and support
http://thephonegroupie.blogspot.com/ Dom Thomas

Hey guy, how did you downgrade to froyo

JR

I also have a lot of problems with sudden lost of HSPA connection and ghost calls. Some more people in Hong Kong also complain of such a problem in the Facebook page “LG香港”, stating that friends can’t get into contact with him after he’s bought the phone!!!
Lou

austria, same problem, for months now. thats quality-control.
Psycho360

yep, i had updated my phone back in nov 2011 and since then it’s been plagued by ghost calls / ghost sms where the sender sees msg sent but my phone never receives it.

Also random boots, 4 ~5 a dayAlso wifi losses connection and doesnt switch on unless rebooting the phone.
so that’s what i paid $700+ for a screwed up phone with no support from LG?

Stuart Curtis1975

i had same problem had tu re boot the phone as internet lost conection ,, i had to do this about 20 times a day

dreccon

Same here. I live in greece and had to downgrade to Froyo because of the ghost calls issue. I have contacted support in my country and emailed LG-UK. They said they would forward my fault report to the relative department and, IF it could be confirmed, they would do their best to fix it! Haven’t heard from them since…
Dr_Jerremy

Same here…I’m from Serbia,and I have problem with
ghost calls and missing sms …..
I went back to Froyo before LG give as some fix for this……
KaeSI

Having the same problem in Finland, plenty of ghost calls and missing SMS..
http://www.facebook.com/olivianbriciu Olivian Briciu

Having the same problem in Romania – Vodafone, plenty of ghost calls and
reorganizing internal processes, please wait error
I went back to Froyo and the problem dissapered. I have send a few emails to LG support in Romania but no response so far.
http://www.facebook.com/people/Rolf-Arne-Lycra-Schulze/587116875 Rolf-Arne Lycra Schulze

Same problem in Norway. It gets better when disabling High speed network but the problem is still there.
http://www.facebook.com/people/邱威誠/1754797526 邱威誠

Have the same problem in Taiwan(v20b).
I have returned back to Froyo to avoid goast call problem.
Sigh..
Alex Moeller

I have the same problem in Germany as soon as I upgraded to Gingerbread.

Downgrading back to Froyo may solve this problem but LG officially does not permit downgrading, and I don’t want to lose warranty by unrooting my phone which is required in order to downgrade.
martinmotion

same problem in holland i go flash it back to froyo hope that fix the isue
http://www.facebook.com/fclage Filipe Camizao Lage

Yeah, when I updated my LG Optimus 3D to GB (v2.3.5, lg fw rev v21a) I started to have problems receiving calls and loss of network… A few weeks later I’ve updated to 21b but problem persisted (along with annoying “Reorganizing internal processes” messages that block all kind of comunications), but less frequent than v21a…
Recently I’ve reset my phone to factory defaults and cleared the cache partition… oddly enough, no more ghost calls or rip messages (yet)…
http://www.facebook.com/recepbaltas Recep Baltaş

From turkey and having this problem. thanks for posting.
Jasongordonchew

from malaysia and having this problem after update. so regret to buy LG O3D.
Not_so_lg

I live in Kuwait. I have ghost calls issue with V21b.
Wowow2999

Confirm ghost call, v20e ,Saudia Arabia
Aa

ghost call & SMS in italy
Cassiano

Same problem here in Brazil, using version v20A. Also having there “reorganizing internal processes” messages. I also noticed that the battery consumption monitor almost always displays wrong information, like google maps consuming 7576% of battery and 60 sec of battery left at whatever charge level I have, either full, half or nearlydepleted battery.
Adam

Hi! I’m living in Hungary, and also have ghost calls and sometimes sms problems… v21a
http://twitter.com/sithlord2k sithlord2k

I am in Canada. Rogers LG Optimus 3D P925G recently updated to v20c LG Official Gingerbreak Release. I get the ghost calls as well. Have not had any SMS issues as of yet. Hopefully with enough pressure LG moves a bit faster on the ICS Upgrade. I know I know wishful thinking
http://twitter.com/sithlord2k sithlord2k

I am in Canada. Rogers LG Optimus 3D P925G recently updated to v20c LG Official Gingerbreak Release. I get the ghost calls as well. Have not had any SMS issues as of yet. Hopefully with enough pressure LG moves a bit faster on the ICS Upgrade. I know I know wishful thinking
http://www.facebook.com/amila.paranamanage Amila Paranamanage

I got mad with this Ghost….i missed very urgent calls and my life also effected….i will never recommend this LG forever, b/cause thousands owners suffering by Ghost calls & sms problem but LG is silent without giving any solution..what a big company ? what a shame?

Ami
Matrix_unknown

Same here keep getting the reorganizing internal processes error. When I make a call the call hangs and i cannot exit the call. Ghost calls and Ghost msgs. Contacted rogers they told me it must b on LGs side. Contacted LG and they told me it must be Rogers… Circle of garbage… Oh and Im the first one who ever contacted these companies in regards to this apparently.
http://www.facebook.com/olivianbriciu Olivian Briciu

What about the fix for ghost call issue on Optimus 3D, any news? i’m beyond my patience!!
Rob

I am in Italy. If I want to receive calls and sms I MUST use my optimus 3D always just in 2G mode.
Stay away from this phone!
http://www.facebook.com/lrgmadeira Ricardo Gonçalves

im from Portugal and confirm the same problem…. my phone was purshased in january and goes 2 times for repair…. and guess what???? they doenst do nothing.
Stuart Curtis1975

in 2 weeks i had 3 phones as first 2 turned themselves off .. my 3rd phone is in repair for the 3rd time with a problem connecting to the internet ,, also it has been reset 7 times in shop.. stay well away
From_Jeddah

Also same problem occurred
in Saudi Arabia . When I bought this phone since three months ago, I done allot
of propaganda to all of my friends. I
will never buy LG phone, not because LG has such a serious bug, but there UNRELIABLY
nil response
Scotty Dog

Have to admit that i do have quicker 3g connectivity but at the expense of ghost call/sms. Cant wait to upgrade my phone to anything other than LG. Phone does have alot of potential but wasted with the software buffs at LG,. They’re updates take 2 year to catch up withthe rest of the mobile companies but best of all they are still released with errors. WILL NEVER BUY ANOTHER LG PHONE
Fweg234

I have the problem of ghost calls and organizing internal processes too. I am in Cairo. Egypt
Jhjoboyd

Problems on Rogers Canada too. Both Rogers and LG deny any knoledge of
the exsistance of this issue. I updated my phone in the middle of
February, seemed ok for a week or so, then ghost calls and missed texts
started happening. I have restored it and even reinstalled the firmware
fresh a few times and the problem just keeps getting worse, in addition,
I now have random loss of data connection, “reorganizing internal
process” for 2-3 minutes wen I try to make an outgoing call and
occasionaly my phone will ring and ring indeffenately when I miss a call
even though I have voice mail, and I must restart my phone to stop the
ringing. Thank you for running this story as I want everyone on earth to
know I will never buy any LG product again due to there “deny the
problem” approch to customer support, and I hope no one else does
either. BTW, anyone want to buy a used LG Phone, TV, DVD Player, Sterio
or Washer and Dryer? Next time I buy a different brand period.
http://twitter.com/shinyford Nic Ford

Just realised that this behaviour is exactly what I’m seeing on my LG Optimus 3D. Phone not ringing when called, nor notification made. And the infuriating ‘reorganising internal processes’ message that basically means a reboot is required.

Any and all solutions gratefully received!
Ehab245654

About a week ago, my P920 LG Optimus 3D phone displayed that there is an update and I agreed to install it. It seems that it upgraded something in the firmware and the software of the phone. It seems better now, but not sure to which extent. I don’t know if it solved the ghost calls or not, but all the trials till now says it did , perhaps except one trial that I would not count when the phone was already hanging

Ehab of Egypt.
Bogdan Popescu

I live in Romania and miss important calls due to ghost calls. From time to time when I want to make a call it says ‘reorganizing internal processes’ and can’t call without resetting the phone. It goes into sleep of death at least 2 times a day. I did a hardware reset and cleaned the cache partition without any success. I’ve tried a lot of programs that should stop the phone entering into sleep but they just drain out the battery when the phone doesn’t turn off by itself. After the last hardware reset I haven’t installed any third-party software and even tried to use the phone without a memory card. Nothing helped. I can’t forgive myself for not buying HTC Evo 3D. This phone is as bad as my LG 3D TV. I will never buy any product from LG again. LG Optimus 3D is the worst phone I’ve ever head. Until buying it I thought that Sony Ericsson phones are the worst because of the problems I had with my most expensive Sony phone. Their support is as bad as LG’s. Now I have no other option but switching back to my old Nokia phone.