Quitting – New Verizon shared data plans displease customers
As we suspected, the recently announced Verizon shared data plans have met with a lot of disappointment from Big Red customers. Plenty of people are not too happy at the new pricing for data bucket plans and now we can see the evidence of that in some poll statistics that so far show that over a third of participants say they will jump ship to another carrier.
With the demise of Verizon unlimited data plans we always expected that the new Share Everything Plans were going to cause a certain amount of consternation. We recently gave readers the details of the new share plans along with how to try to keep hold of your unlimited data plan, so check out our article on that here for more information. However the results of the ongoing poll so far suggest that Verizon could lose a good amount of customers because of the new pricing.
The poll is being conducted over on Android Central and we’ll point out a few things before we start. Firstly the poll is still ongoing, and secondly it’s an informal poll for Droid-Life readers. We realize then that the poll results do not necessarily reflect the views of all Verizon customers, only those that participated through Droid-Life and who are likely to be a bit more clued up about this kind of thing to start with. Of course we also realize that plenty of people say they will leave their carrier when frustrated and don’t actually get round to it. Therefore we’re not claiming this is a completely accurate representation of how many customers Verizon may lose, nevertheless it does give at least an idea of what many people feel about the new plans.
The poll is pretty definite and simply asks if readers will leave Verizon over the new shared data bucket plans. Respondents can answer “Yes,” ‘No” or “Not a Verizon customer but I like voting on things!” The results at this moment are that 38.24% say they WILL leave Verizon, 34.86% say they won’t leave while another 26.91% answered they are not Verizon customers! Therefore over a third of participants say they will jump ship from Big Red. However if we look more closely at the figures and take away the amount of those who said they were not Verizon customers then more than half of those who are Verizon customers in the poll are saying they will leave.
Although we’ve already pointed out the informality of this poll we think the results should certainly worry Verizon although whether customer dissatisfaction will be enough for them to change the pricing is questionable. It’s certainly an intriguing look at how people feel about the changes and we’d like to know what you feel. Have you thought about leaving Verizon and heading to another carrier? Maybe you think Verizon should take more notice of the level of displeasure over its new plans? Send your comments to let us know.