Phones Review

Sony Xperia Z reportedly bricking, bug fix promised

Under: Mobile Phones, Sony
Date: March 21st, 2013

Sony Xperia Z bricking

The Sony Xperia Z is one of the must have smartphones currently available with some great specifications and neat features, but some owners of the handset are reporting of a worrying problem that is seemingly bricking phones with Sony already promising a bug fix for the issue.

Many new smartphones can experience issues that cause a variety of issues, but some can be more worrying than others, and even the Samsung Galaxy S3 hasn’t been without some serious problems. Despite only being available for a short time some owners of the Sony Xperia Z are reporting their handset suddenly dies.

Users are reporting that the handset will suddenly switch off and refuse to wake up again and Sony have admitted to be aware of the problem and have promised a fix with the next software update. Some users have managed to fix the problem by doing a hard restart, but this hasn’t worked for all owners that have been affected by this issue.

It is thought the software bug may have something to do with a low battery charge, but the problems have also hit owners that have had plenty of juice left in their handsets. At the time of writing it is not known how long it will be before a software update will be released to fix this issue, and it is also not clear if handsets hit by the problem can be saved.

While this can be very frustrating issue at least the handsets will still be covered by warranties, but we all know how some retailers and carriers are better than others for replacing faulty equipment.

Has your Sony Xperia Z been hit by this problem?

Source: Xperiablog.

Sony Xperia Z bricking

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  • Nikki

    I’ve got mine for 3 weeks now and I did not woke up this morning because my phone (and also my wake up alarm) died in the middle of the night. There was still a green signal, and the battery was 100%, but the screen stayed blach. After pushing the on/off button together with the volume button it worked again. Hope Sony will solve this fast! Because I cannot rely on my alarm now (yes, I will buy an old school alarm grr)

  • nccdekok

    I’ve got mine for 3 weeks now and I did not woke up this morning because my phone (and also my wake up alarm) died in the middle of the night. There was still a green signal, and the battery was 100%, but the screen stayed blach. After pushing the on/off button together with the volume button it worked again. Hope Sony will solve this fast! Because I cannot rely on my alarm now (yes, I will buy an old school alarm grr)

  • Nero

    got an xperia z its been 13 days so far so good..im scacred about this talks i hear in internet will mine die too by the way i live in maldives

  • v

    It seems the brand new Xperia Z is suffering from similar problems as the Xperia V, which was only released in December 2012. Is it possible then that either Sony is incapable of producing technically advanced phones that have been checked and work properly, free of bugs and battery problems? It certainly seems so.

    Check out the problems with the Xperia V on the following link, particularly the ‘Random freeze in Standby’ issues (often referred to as ‘SOD’ or ‘Sleep of Death’), for which there is still no solution (finally now confirmed after over a month and a long-term campaign to force SOny to reply to its customers).

    If you get no joy from Sony Mobile here then try ‘direct messaging’ then on the Sony Mobile Facebook page for your own country, and get a refernce number and the name of the person you speak to. Keep a record of all communication with the company.

    If that doesn’t work and Sony will not refund your money for another sub-standard product then I suggest you send a copy of everything to various Tech and mobile phone magazines and ask themn to take up the case for you. Sony will not do this as they wish to keep problems quiet (on here) and away from the attention of the public and media, so you may have to force their hand! Try things like GSM Arena, CNet, TechCrunch, What Mobile, Mobile Gazette, Mobile Choice, and any others you can find (do a search for ‘mobile phones’ on Twitter for instance).

    Frankly I would insist on your money back if your phone does not work without problems. The Xperia Z is after all a new phone and Sony’s flagship. Good luck… I think you are going to need it!

    : V

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