Phones Review

iPhone 5 dropped calls increase with iOS 7

Under: Apple iPhone, Mobile Phones
Date: July 1st, 2013

The iPhone 5 dropped calls increase with iOS 7 is getting worse and this really does need addressing in beta 3, especially the public release version due in September.

The Phones Review developer team have installed the new iOS 7 onto the iPhone 5 and since beta 2 was installed we have noticed a few issues, and even though we know it is still in beta stage we need to address this so we can establish if this is happening to other iPhone 5 owners after the update.

The main problem is dropped calls whilst having a conversation with the receiver, this actually happened to us again today where we called a colleague and half way through the call the iPhone 5 just cut off leaving us no option but to call back.

This is a pain in the backside and we wished we never installed the iOS 7 beta 2 update, of course we have to test out the new operating system but this has left us making calls on our other phones without iOS 7 installed.

Another problem we have encountered since installing iOS 7 beta 2 onto the iPhone 5 is the phone rebooting when it feels like it, you could be playing a game, checking work, looking at photos on the iPhone 5 or even through a phone call and the smartphone decides to reboot with the Apple logo and then comes back on again.

The above two problems of dropped calls and rebooting is happening on a daily basis and this really needs to be sorted, of course its beta and by the time the public version in September comes round this would have been addressed.

Before we go we would also like to mention that whilst on a phone call the iPhone 5 gets extremely hot, please do let us know if you have had any of the issues mentioned above since installing iOS 7 onto your iPhone 5?

iPhone 5 dropped calls increase with iOS 7

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  • Greg

    Um.. No…

  • brandon.

    My issues:
    - Screen Stops Responding (Can’t use right now, trying to restore)
    - Random Restarts**
    - Dropped Calls
    - Keyboard problems (Caps lock/alt key freeze)
    - Messaging app displays “Names/Sending” text over each other
    - Bug which tells me I have a text message even though all messages are clear and it wont go away even with restart

  • James

    Most of the application tooo get crashed like skype, facebook . When you r surfing youtube ur upper search menu get hidden. Plz fix thise problems on beta3

  • Javier Isaaí

    All of the above. Plus, for iPhone 4 (not 4S) the iOS 7 version makes the device pretty much useless.

  • John King

    iPhone 4S, iOS7 beta 6. Frequent call drops. Regretting updating.

  • Simster

    Iphone 5 ios7 GM every calls ends at 15min ….

  • Yaya

    Regretting updating my phone! Dropped calls galore!!!!!

  • Alyssa

    iPhone 4. Dropped calls and certain apps crashing.

  • jdub

    Iphone 4s with upgraded to ios7 3 days ago. I cant even talk on the phone. I can’t navigate, it has turned it into a pain.

  • Jez

    iPhone 4s with ios7 dropping calls constantly, really annoying.

  • Thor

    having a huge increase in dropped calls on my iPhone 5 with iOS 7, for example one phone call failed 5 times during the conversation.

  • Jonksy

    Dropped calls 7 out of ten times and people can’t text me sometimes .

  • Daniel

    On iOS 7.0.2 and the calls are still dropping. I took the phone to apple and they replaced it and even with the new iphone I am having issues with call drops/failing to dial and txt. Hopefully apple will address this very soon.

  • G VB

    iPhone 4s dropping calls for the first time ever. Very frustrated. Actually have to use Skype to contact people. This should not be happening on an expensive phone like Apple! Especially since I paid several hundred dollars for a no contract phone.

  • Linda

    Iphone 5 and ios 7…lots of dropped calls after the update. Also don’t receive texts or imessages half the time.

  • ManjariDRana

    My iPhone 5 is not dropping calls but iPhone 4S is dropping calls like crazy. You have to call several times to get through and then conversation is cut off you want to throw the phone in trash!!! Please fix it.

  • ManjariDRana

    Believe me problem is way bigger than it looks on site. Most people do not go online and report it. They just change the phone.

  • natishalashan

    I have been having this issue as well since upgrading to an IPhone 5. This problem is especially frustrating as my husband and daughter use the same carrier (AT&T) and have an Iphone 5S and an Iphone 4S respectively with no problems. My problem seems to have been exacerbated by the latest update (7.1.2) and affects me the most in or near my home or other rural areas. I can literally sit and watch them talk away (even if they call the same person I was talking to) but I repeatedly drop to Edge or get “Call Failed” which is what leads me to believe it is my phone. I have done everything Apple has asked, including sending them diagnostics info (where the customer service rep claimed she didn’t see any of my dropped calls). I recently “reset the phone as new” and not from a backup, again with no results (and now no contacts either, woo hoo!). I have also had my SIM card replaced and reseated twice. AT&T has confirmed my account is set up correctly. I finally started looking into the problem myself, or specifically, looking for the differences between my phone and the others. The articles I found regarding the first Iphone 5′s released is that they did not support the 1700 MHz cell phone frequency used by T-Mobile. At first I figured that didn’t have anything to do with me but when I read more about the people who’d tried to use the first Iphone 5 on T-Mobile their symptoms were the same: multiple call failures and switching straight to Edge (which is 2G) instead of 3G. I looked at the coverage area maps in my area, and, surprisingly, T-Mobile’s signal is stronger near my house than AT&T. My guess is my family’s phones roam to T-Mobile while mine stays with AT&T’s lower 2G signal and then drops. Of course Apple quietly stopped making the Iphone 5 that didn’t support 1700 MHz/T-Mobile (Oops!). I am having trouble posting the link here but here is one of the shorter articles about it:

    As you all know by now, T-Mobile will begin offering the iPhone 5 officially from Friday this week (April 12). But, some of you will already have your own iPhones, and could be tempted to switch to the carriers attractive price plans. In years gone by, iPhones haven’t supported the Magenta-flavored 3G/HSPA+ bandwidths, leaving iPhone wielding Tmo customers stuck on a slow EDGE network. With the iPhone 5, it’s changed. There’s a chance that your device is compatible.

    If you have an A1428 model iPhone 5, it will connect to T-Mobile’s AWS bands (1700/2100), here’s how to check if yours does:

    Go to Settings –> General –> About.

    Check the last 4 digits of your serial number to see if they match these combinations:

    FH19

    FH1C

    FH1D

    FH1F

    FH1G

    FH1H

    You can also locate your iPhone 5 box and verify that the label includes “1700/2100″ under the UMTS/HSPA+/DC-HSDPA bands.

    I would really be interested to know if those of you having trouble have the “old” Iphone5 like I do. Maybe once we present Apple with irrefutable evidence and numbers they will give us the newer version of the phone. The phone that won’t support T-Mobile also won’t support many international networks either for those of us that travel internationally.

    If not, I guess that’s what I get for getting the device early (I usually try not to as there is always some kind of bug). I just really needed the upgrade as my husband was going to Iraq and could IMessage me over wifi without paying an arm and a leg.

    Please let me know if anyone else is having the same problem with the same (older) Iphone 5 (check your serial number against the list above).

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