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Galaxy S3 Android 4.3 mess shows need for 4.4 update

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Owners of the Samsung Galaxy S3 have had a troubled few months with their handset since it was treated to a later version of the Android operating system, and for the international model of the handset there have been fears of no KitKat update. The Samsung Galaxy Android 4.3 problems do show the need for the 4.4 update though.

Last month following a listing by the Polish arm of Samsung that didn’t have the Galaxy S3 down to receive the Android 4.4.2 KitKat update many believed that it was going miss out due to the fact the international Galaxy S3 only has 1GB of RAM.

The device was listed to get the update in the US but this version has 2GB of RAM, but as we reported recently Samsung listed other handsets to get KitKat that also had only 1GB of RAM so the there was still a possibility that the GT-I9300 version of the S3 could get KitKat.

Up until recently our version of the device in the office hadn’t really suffered from any of the problems with the Android 4.3 OS, but recently I have noticed that the device has got rather sluggish and freezes momentarily.

This has happened despite not installing any new applications since the update, but I haven’t been met with the battery drain issue that has hit a lot of owners. Of course the handset is the best part of two years old now but it is still widely available to buy new, so surely given these problems the company in the coming weeks will update it to Android KitKat.

Many of you have stated to us that these problems have led you to decide to purchase a handset from a different company next time around, with many thinking of a Nexus device.

Update: Some new information has emerged check it out here.

Do you think Samsung will provide the Android KitKat update for the International Galaxy S3?

Comments

10 thoughts on “Galaxy S3 Android 4.3 mess shows need for 4.4 update”

  1. Reply
    tony johnson says:

    I contacted Samsung myself and this is what they said:

    Email response ID: 212******2

    Dear Anthony,

    Thank you for contacting Samsung Customer Support.

    With regards to your recent, the Kit-Kat 4.4 operating system will be released very shortly. The new update will make its way around all Samsung devices by order of their IMEI numbers in set batches of ten thousands at a time to ensure the Networks are not overcome by this volume.

    I hope this answers your query. I apologise for any inconvenience caused by the waiting time.

    If there is anything else we can help with, please let us know.

    Our Customer Support Team love feedback! Share your thoughts on this response by completing the survey at the bottom of this page.

    Kind Regards,

    Rebecca
    Online Support Team
    SAMSUNG Customer Support Centre

  2. Reply
    Ranger Steve says:

    The problems I have had since my S3 4.3 update and the following 3 months with this issue not being resolved by Samsung have pushed me to anything except Samsung. I spend all of my free internet time researching other brands. Samsung has let me down.

  3. Reply
    Fiona says:

    I can receive text messages from everyone except my partner. It’s just stopped working. I can send them to him but he can’t send any to me. I have s4 he has Nokia lumina what can I do

  4. Reply
    wheelboy says:

    my samsung s3 international version (NL) had an update to 4.3 since that time it restarts a few times a day .i havent put new apps on it installed 4.3 tru kies .
    in my opinion samsung shoud deliver a stable firmware no crappy end rom .

    also good excuse to say only us because of the 2 gig ram .as sayd here 4.4 can be installed on phones with 512 ram .so no excuse not to deliver 4.4 to the internaional version of the s3

  5. Reply
    Lost Tribe says:

    My S3 has been behaving erratically for months now with lots of error messages, freezing and lack of response. Incredibly frustrating. I thought I was doing something wrong until I checked on the internet and found that this was happening to other users! I followed suggestions I found online to reset the phone but unfortunately although I backed it up to my laptop all the setting bar contacts and gallery disappeared, so a right pain. However the phone is working better again – but watch this space!

  6. Reply
    cpy says:

    Crappy samsung, i bet aftermarket firmware will provide 4.4 for SGS3 with even better results with all that samsung bloatware battery drain crap that phone already came with.

  7. Reply
    jcon says:

    I will be getting sony z2. Leaving the crappy plastic behind for good. I don’t care if I get upgrades or not, I just want a phone that will hold it’s charge, doesn’t restart all the time and doesnt lag and drop calls.

  8. Reply
    mrb says:

    They sure as hell better do, sluggish and unresponsive, but my big bug bear is the fact my emails no longer come through automatically.

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