It has been revealed that T-Mobile USA suffered significant losses in the first quarter, with the loss of quite a number of their customers.
T-Mobile reported in their Q1 statement that they suffered significant losses. The Q1 financials indicate that this could be due to customers leaving T-Mobile, with 471,000 contract customers either cancelling their contracts outright or just not re-signing new contracts when their old ones expired.
This is going to be a massive blow to T-Mobile who in contrast to the loss of the contract customers only managed a growth of just 372,000 prepaid customers, which included MVNO customers for sub-carriers. Over the same period for the last year, T-Mobile suffered a net loss of 99,000 users, which is a 29-percent increase in losses.
The losses have been put down to increased “competitive pressures,” by the company. In article by CNET coming to us by way of Engadget, it is indicated that if a possible merger between T-Mobile and AT&T were to take place, they would have over 130 million subscribers and become the dominant force in the wireless market. However, this deal could all rest on the investigation being carried out by the Department of Justice.
I just wonder if the revamping of prepaid plans by T-Mobile later this month is an attempt by the company to keep customers on side. For more information on the full financials of T-Mobile, visit BusinessWire. We would like to hear from any readers that have left T-Mobile. Please tell us your reason for leaving and to which carrier you transferred. Thanks.