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New iPad WiFi problems prompts customer complaints

Apple’s latest version of the iPad has been available in certain regions for less than a week now, ahead of the device launching in 24 more countries tomorrow. The new iPad has been grabbing some of the headlines for the wrong reasons in recent days, and today we are hearing of some Wi-Fi problems that have prompted customer complaints.

Before now there has been the issue that some early adopters of the new iPad have complained about with the device getting a lot warmer than previous versions, and now according to an article over at Cult of Mac some owners have complained about a weak Wi-Fi signal on their new tablet PC.

There are a number of new iPad users taking to Apple’s Support Communities to moan that their new hardware has a weaker Wi-Fi signal than their iPad 2, and some have found the same issue compared to iPhones and MacBooks.

The lengthening thread was started off by a user who said they were sitting in a hotel with a new iPad and a laptop, but the iPad was only showing a weak Wi-Fi signal in the same location. The thread quickly grew in size, and at the time of writing there are 178 replies.

Many have compared the new iPad with their iPad 2 with one user saying their iPad 2 had twice the signal strength of the later model, with some saying the screen is nice but they are thinking of returning the device. Another owner even said the new iPad would “not hold WIFI for more than a few minutes”, and this was compared to two MacBooks and an iPhone working ok using the same router.

One reply from a user states that they have owned every version of the iPad without any Wi-Fi problems until now, and an iPhone 4S and i7 MacBook air using the same router have no problems with connection.

The Wi-Fi issue could quite easily be a software problem and it seems that OSX Daily has found a fix for it. One of the replies on the Apple Support Communities provided the link and it seems it just an easy solution to the problem.

Have you been having issues with Wi-Fi on your new iPad?

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