John Gaver Says: I returned my iPhone after only four days
John Garver a Phones Review reader is yet another unsatisfied customer having problems with the iPhone so he decided to return it, the question is why? Well below he has sent in a comment which we have featured and he explains his problems he has had and why he returned it. Seems like the iPhone has been over hyped and many are returning it already. We have already shown you of another iPhone customer and Phones Review reader sending his iPhone back here.
Read what John Gaver had to say –
I returned my iPhone after only four days. I was appalled that the Bluetooth connection did not support either syncing with my MacBook Pro or using a stereo headset to listen to “STEREO” music. Hey! Its daddy was an iPod. How difficult would it have been to include the Bluetooth A2DP stereo profile? Incidentally, my old Motorola V550 phone would sync via Bluetooth and my wife’s new KRZR K1 even includes the A2DP profile.
But, that wasn’t the worst of it. Safari would just quit, for no apparent reason, 3 or 4 times a day. I only used Google Maps once, other than just playing with it when trying out the features. But that app quit on me 5 or 6 times in an hour.
OK, those things were irritants. But, none were show stoppers and being an old Mac evangelist, I expected fixes for those things to be released in short order. Then the other shoe fell.
It was at a time when I was in the midst of negotiations on a multi-million dollar project. I was taking care of some other business, about 30 minutes from my home and the computer that was used to activate the iPhone. I was only 30 minutes into what turned out to be a 2 hour meeting, when the iPhone simply locked up.
I could tell that it had power, because I could hear a slight static click in the headphones, as I plugged or unplugged them. I tried pressing the top power button and the front home button for 10 seconds each and then together. Nothing worked.
It had just been fully charged before I left the house, but since I had made some calls and used Google Maps to find my way to the meeting, I suspected that it might be battery related. So, I took it out to the car and plugged it in to the car power adaptor for about 15 minutes. When I went back out and unplugged it, it still would not respond to anything.
Finally, I got it to reset, so I could use it again. The problem was that it only happened after I had been without a phone for 2 hours and I had it plugged into the computer that activated the iPhone. iTunes detected and fixed the problem and prompted me to send a report to Apple, which I did.
This was the show stopper. I can’t risk my business on a phone that can’t be reset outside the presence of the activating computer. I didn’t have a chance to take the phone back the next day. But, by the time I took it back, the day after that, the iPhone had locked up two more times.
The iPhone is awesome technology and I eagerly look forward to version 2. But, version 1 has all the problems of a version 1 product from Microsoft. That’s sad, since Apple has a much better reputation than that. In fact, the iPhone is the first Apple product since the Lisa (1983?) that has not worked properly, right out of the box. That said; it is still a more stable product than most service pack 2 products from Microsoft. But, that’s not saying a lot.
In other words, the iPhone has tons of potential, but is not yet ready for prime time. I hope that Apple can work out all the bugs and add the missing features before the rest of the market catches up.