Lost iPhone 4G return taken as a Hoax by Apple?
Its easy to lay blame after the fact when something as important as the next generation iPhone gets leaked across the entire internet, but when it boils down to the bottom line who is really to blame? The guy who originally lost it, Gizmodo for paying $5000 for it and them reveals their findings to the masses, or Apple for thinking that someone wanting to return the iPhone was just a hoax?
By now you all probably know how everything played out once Gizmodo went public with the iPhone 4G, the net has been alive with the subject for the last few days.
However when it comes to apportioning blame for the security slip up with the iPhone 4G, Apple must take their fair share. Yes the guy who lost it shouldn’t have, but then Apple must have allowed him to have use of the device outside the Apple camp.
Gizmodo has to should a portion of the blame as they did go public with their knowledge, but then as I have previously said any good tech site in that position would have probably done the same.
But the guys over at Gizmodo have posted an article which explains what happened when a source tried to hand the missing iPhone over to Apple. And what follows is how it went down from the Apple reps perspective that got the call…
“I work for AppleCare as a tier 2 agent and before the whole thing about a leak hit the Internet the guy working next to me got the call from the guy looking to return the phone. From our point of view it seemed as a hoax or that the guy had a knockoff, internally apple doesn’t tell us anything and we haven’t gotten any notices or anything about a lost phone, much less anything stating we are making a new one. When the guy called us he gave us a vague description and couldn’t provide pics, so like I mentioned previously, we thought it was a china knockoff the guy found. We wouldn’t have any idea what to do with it and that’s what sucks about working for apple, we’re given just enough info to try and help people but not enough info to do anything if someone calls like this.”
So bottom line, you tell me who is to ultimately be considered as blameful in this fiasco, my view is that it is ultimately down to Apple, what do you think?