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Samsung Galaxy S Firmware Update Voids Vodafone Warranty

Throw your complaints in here: Complaints are coming in after Samsung Galaxy S owners are being told that their Vodafone handset warranty is void if they download the official firmware update.

This is pathetic if you ask us, Vodafone are basically saying if you install Samsung’s official firmware update you will void the handsets warranty with Vodafone, feel fee to put all your complaints in.

The new Samsung Galaxy S firmware is now available via Samsung’s own KIES, which means its an official update. Vodafone is being unreasonable and basically wants its customers to stop installing custom ROMs and hacked software, this surely has to be the place for debates.

If you own the Samsung Galaxy S please do vent your issues in the comments area provided below, we would love to know what you feel about this. Is it right or wrong for Vodafone to make warranties void?

Source — The Register and Samsung Hub

Comments

8 thoughts on “Samsung Galaxy S Firmware Update Voids Vodafone Warranty”

  1. Samuel says:

    Please i want to unlock my samsung 360 vodafone to enable me use it with another network . I’m writing from Nigeria and i cannot make use it here in Nigeria.

  2. rob d says:

    you get a 2 year warrenty on all samsung products from samsung anyway i cant see a need for vodaphone to cover the phone aswell

  3. Raymond Woodland says:

    Why can't i upgrade my s on Vodafone when every body else can on other networks,not good.hay……………….

  4. Liz Noar says:

    I signed up for a SAMSUNG Galaxy which was faulty from day one.  I  contacted Vodafone a day after the initial period (is it 30 days?) to report it.  They made a couple of half hearted attempts at fixing this fault. The phone sends multiple copies of the same text message, doesn’t always send me my messages, doesn’t allow me to key in when asked to do so (eg when listening to voice messages etc).  The whole thing has been a nightmare and I’ve had to swap handsets with my 12 year old (who has a very basic phone) as the Galaxy has proven to be so unreliable.  I contacted Samsung who were equally unhelpful.  My advice – stay away from this phone.  As soon as my contract is up with Vodafone I’ll have nothing more to do with them.  I feel as if I’ve been ripped off by the lot of them.

  5. Liz Noar says:

    I signed up for a SAMSUNG Galaxy which was faulty from day one.  I  contacted Vodafone a day after the initial period (is it 30 days?) to report it.  They made a couple of half hearted attempts at fixing this fault. The phone sends multiple copies of the same text message, doesn’t always send me my messages, doesn’t allow me to key in when asked to do so (eg when listening to voice messages etc).  The whole thing has been a nightmare and I’ve had to swap handsets with my 12 year old (who has a very basic phone) as the Galaxy has proven to be so unreliable.  I contacted Samsung who were equally unhelpful.  My advice – stay away from this phone.  As soon as my contract is up with Vodafone I’ll have nothing more to do with them.  I feel as if I’ve been ripped off by the lot of them.