Carphone Warehouse Ticks Off Disgruntled iPhone 3G Customers
Today we published an article titled “All iPhones from Carphone Warehouse have been activated” (See Here).
Well following on from this we have had a couple of our readers comment on what they think about Carphone Warehouse.
Reader One Says: “Connected maybe, but working properly. I think not! My visual voicemail still isn’t working. It refuses to use the 3G network and to top it off I’ve been told by O2 that I’m still on my old tariff.
This is officially the worst launch I’ve ever seen, both Apple and O2 are a joke if they think this was successful”.
Reader Two Says: “With regard to your story that “All iPhones from Carphone Warehouse have been activated” I can categorically inform you that that is NOT the case.
I have been waiting since Saturday, (it’s now Wednesday evening and still nothing.
Each time I Phone O2, (typically 30 mins wait to get through) they say they have no info on me. I give them my CW transaction number and my iPhone mobile number shown on my invoice.
They then promise to have somebody call me from “Activation” ~ That was on Monday and I am still waiting.
To see this story claiming we have all been connected is really annoying. I have been tied to my house waiting for O2 call, as I have no mobile from my previous provider (Orange whose service was much better) and I am supposed to be on holiday.
This whole iPhone business has been horrendous, and after being a loyal customer of Apple for many years, and to see them not even bothering about the UK problems, has made me think very hard about buying any of their products again. In fact I can now say I will not.
I don’t know what to do, apart from return the iPhone if nothing is sorted by Friday”.
Please let us know if you are a Carphone Warehouse customer who went in to buy the iPhone 3G, we also want to know if you have your iPhone 3G and if it has been activated yet. Say whatever you feel you have too in the comments area provided below.