BlackBerry Outage Sufferers to get Compensation Apps
If you are one of the BlackBerry faithful out there who has suffered from the recent BlackBerry outage issue, of which there are many, and were expecting a little cash compensation from Research In Motion for failing to deliver the service, it looks like you are right out of luck as RIM has other plans for compensating users.
According to the guys over at Slash Gear, by way of RIM, the company has now announced that BlackBerry outage sufferers will be compensated with free premium applications to the value of one hundred bucks.
The Canadian company is to offer the victims of the outage a bundle of twelve BlackBerry apps via BlackBerry App World over the coming weeks and will continue to be available until the 31st of December 2011.
RIM co-CEO Mike Lazaridis says, “We are grateful to our loyal BlackBerry customers for their patience. We have apologized to our customers and we will work tirelessly to restore their confidence. We are taking immediate and aggressive steps to help prevent something like this from happening again.”
Apparently current Enterprise customers will be offered a month of free tech support, while those customers that do not already have a tech support contract will be offered a 1 month trial of “BlackBerry Technical Support Services — Enhanced Support, free of charge.”
So, that bundle of compensation premium BlackBerry apps is as follows…SIMS 3 — Bejeweled – N. O.V.A — Texas Hold’em Poker 2 — Bubble Bash 2 — Photo Editor Ultimate — Shazam Encore — Vlingo Plus: Virtual Assistant — Nobex Radio Premium — DriveSafe.ly Pro — Drive Safe.ly Enterprise — and iSpeech Translator Pro.
So there you have it, the compensation apps pack for those people who suffered during the BlackBerry outage, but is this offer from Research In Motion enough to appease the anger of those BlackBerry customers, or will this latest outage see some of the BlackBerry faithful jumping ship in favour of iOS and Android?
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