Phones Review

iMessage outage causing mass frustration

Under: Apple iPhone
By:Debbie Turner | September 17th, 2012

It seems that something is amiss today with Apple’s iMessage system as a widespread outage is being reported causing mass frustration amongst users. The messaging service used by iOS (iPhone, iPad and iPod touch) device owners and Mac users has been the subject of plenty of emails being sent to tech sites and many users posting comments on Twitter to air their annoyance and concern. iMessage seems to be down intermittently although Apple has so far not commented on the issue.

The problem seems to have been ongoing for the past few hours and at the time of writing we have just tested it using our iPhones and iMessage does still seem to be offline for us. The popular service that allows users to send each other text messages and photos with an Internet connection, without carrier SMS charges came out in iOS 5 last year and for Mac OS X Mountain Lion users this July. Going by the multitude of tweets about iMessage being posted this is causing a lot of people a lot of inconvenience.

As reported by Cnet the outage is being discussed on Apple support community pages (1) (2) and doesn’t appear to be confined to a particular region as the service seems to be down for many users across the world. This suggests that the problem lies with Apple rather than a service provider. The iMessage outage follows recent iCloud downtime that affected millions of people and confusingly Apple’s current iCloud system status reads “All services are online.” However this page doesn’t appear to have been updated since September 13.

Rather surprisingly at the time of writing Apple doesn’t seem to have acknowledged any problem with customers, despite the fact that huge amounts of users are having issues both with sending and receiving meessages. We’d like to hear from readers who use the iMessage service. If you are experiencing issues with iMessage then please let us know and could you also tell us your location? If you were having problems but everything seems to be working again, also please let us know by sending your comments.

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  • http://twitter.com/superjim1701 James Chesney

    It’s 3am here in Essex, England and I’ve just tested my iMessage and it’s working fine now. Perhaps the Paranoid Androids have been hacking away to sabotage the big apple!?

  • http://www.facebook.com/sparkymarc34 Sparkymarc Richardson

    I’ve had mine turning it self off in the settings been like this for past few days turning itself off

    • http://www.facebook.com/sparkymarc34 Sparkymarc Richardson

      Live in uk Mansfield and I’m on tmobile

  • Anthony patience

    NO PROBLEMS WHATSOEVER!

  • Jason

    Mine is not working. Toronto Canada using Bell

  • David

    Mine hasn’t been working for over a week and neither has my FaceTime. I just get a message saying ” please check your network connection and try again” this is on my iPad – my iPhone is working fine though on the same network. David, West Sussex UK

  • http://www.facebook.com/michellle Michelle Thompson

    I updated to ios6 yesterday, my FaceTime works just fine. But iMessages are not sending. Sometimes it works, sometimes it doesn’t. It’s irritating. I’m in MN, USA.

  • cheryl duroux

    iMessage has not been working (send or receive) for me since I updated to IOS6 3 days ago. I’m in Sydney Australia.

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