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HTC Evo 4G LTE Android 4.3 update help required

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If you’re the owner of the HTC Evo 4G LTE on Sprint then you may very well be waiting for the Android 4.3 Jelly Bean update to arrive for your phone. Now there is a glimmer of hope that this update is still on the way, as HTC says that some HTC Evo 4G LTE Android 4.3 update help is required.

Of course many newer devices are already receiving the update to Android 4.4 KitKat. and only yesterday we gave readers the latest news on 4.4 for the HTC One Max and HTC One Mini. However, at least 4.3 now appears not to have been forgotten for the Evo 4G LTE, with news from the HTC USA Products Team.

The snag appears to be that memory partition size restrictions for the handset means an OTA update isn’t possible for the Sprint branded Evo 4G LTE. However, HTC is trying to come up with a work around for this and is working on a different method for the update.

Because of the difference in the updating methods, HTC is now asking “more technical owners” of the Evo 4G LTE to help out by testing the process. This is similar to the way that some companies run soak tests of upcoming software updates.

Readers who have the Evo 4G LTE can take part in the trial simply by sending an email to HTCTrial@htc.com. Of course this means that not only will you be helping out with the update, but you’ll be one of the first owners of the handset to be running Android 4.3.

Although the signs are now promising that the Android 4.3 with Sense 5 update is still going to become available for the HTC Evo 4G LTE on Sprint, we wouldn’t hold your breaths in the hopes for further updates after this one. However, we’re always prepared to be surprised.

If you’re the owner of an HTC Evo 4G LTE, are you going to help out by taking part in this update trial for Android 4.3? Are you reassured to hear that HTC still intends to make this update available for your handset? Let us know by sending your comments.

Source: Reddit

Comments

16 thoughts on “HTC Evo 4G LTE Android 4.3 update help required”

  1. Richie Foxworth Jr. says:

    The email when you send it says: “Your message can’t be delivered because delivery to this address is restricted.”

  2. EVO Guy says:

    Rockin the new update to 4.3 and Sense 5 from the RUU file. Works flawlessly so far, and it is noticeably less laggy and much more responsive overall. The multitasking is now much improved as well. Write to HTC directly and they will provide the download link to the file (800+MB, so make sure you have a quick connection). After backing up your phone, installation only takes about 20 minutes.

    1. Mora2897 says:

      So how do you end up writing to HTC because when I try to write them the message can’t be delivered. It says delivery to this address is restricted.

    2. onehotpocket says:

      I emailed HTC and got the RUU from them and everything goes swell until my phone reboots and I get a USB connection error. What drivers were you using on your computer? Which version of windows were you running? Do you have the SDK installed on your computer ? Any help would be great.

      1. Evo Guy says:

        Windows XP, and had the drivers on there that were included with the latest HTC Sync Manager software. No SDK installed on the computer. Strangely though, after the update the computer seems to handle the connection differently and I can only access the SD card, but not the internal memory. I will find a work around for that I am sure, but otherwise everything else up to this point has worked perfectly.

      2. Jeanx says:

        Hi there, May I have the link he sent you please I tried contacting HTC to get the link myself, and to no surprise, they rejected me and gave poor customer service. If you can send it to my email thatd be great. Kandibear3@gmail.com 🙂

    3. Jeanx says:

      Hi there, May I have the link he sent you please I tried contacting HTC to get the link myself, and to no surprise, they rejected me and gave poor customer service. If you can send it to my email thatd be great. Kandibear3@gmail.com 🙂

  3. David Lane says:

    i think this is crazy i have been sending that e mail address like over 50times and they keep saying i cant send anything there can someone please help me